FAQs

Below is a list of frequently asked questions by visitors while on tour

If you need any other information, please refer to these frequently asked questions to get more information!

When is the best time to visit Vietnam?: Certainly, the weather of Vietnam varies by the facts of region and monsoon season. Therefore, the good answer for a question of best time for holiday in Vietnam is always depending on upon how far north or south that you begin, as well as other factors such as festivals and holidays. But some months like September to December and March to April are probably favourable for a holiday throughout Vietnam. No need to worry much when it’s best time to go on holiday in Vietnam, you, in fact, will find each season has different appeal.
Is there a specific time of year to avoid holiday around Vietnam?: Though affected by tropical monsoon climate, Vietnam has both pleasant days with cool climate and hot summer time. Certainly, you can go on holiday in Vietnam anytime, but there are some periods that the weather may have uncomfortable effect on your joy of travel. The period of April to June can be extremely hot in both the northern delta region ( Hanoi, Halong, Ninh Binh) and the central Vietnam ( Quang Binh, Hue, Da Nang, Hoi An, Kon Tum…). The troublesomeness is coming from not only the unbearable hot weather but also storms and floods that the central coast of Vietnam often experience during October and November. Furthermore, the lunar new year can be inconvenient since most restaurants, shops and tourist sites tend to be closed at least the first two days of the new year, but it’s also a good time to see how locals celebrate their new year as well as the festival atmosphere.
How many day should I plan to a holiday in Vietnam?: With a wealth of things to do, Vietnam provides an interesting combination of culture and adventure for travelers seeking an action-packed holiday from its magnificent national parks to its green mountains and scenic coastlines. Therefore, it could be hard for the first-time holiday makers to decide how many days are enough for their holiday in Vietnam. The simple answer is depending on your taste, which goes beyond cities, takes in mountains or draws from coastlines. You, certainly, can’t see everything there is to see in Vietnam in 7, 14, or even 21 days. But the longer time you spend, the more places you can see.
Are there any restrictions on photography in Vietnam?: Yes, this is enjoyable to take photos of landscape, but photography of, or near military installations, immigration area or similar locations is generally prohibited. You might get your camera confiscated and be subjected to some serious questioning or be arrested.
Is Vietnam a good destination for solo female travellers?: With friendly people and safe conditions, Vietnam is a wonderful destination for solo female holiday makers to travel in. There are a wealth of attractions that women can explore, indulge and relax throughout the region.
How much should we expect to pay per meal in Vietnam?: Vietnam, a heaven of street food, has much to satisfy your taste. If you do not mind eating like the locals at street food stalls, the estimate budget for your good meals is about USD 8 each day. However, restaurants are surely more comfortable, but they make your bill sum rise up. That is why you need to foresee the minimum meal budget of US$ 10 -15 per meal while deciding to feast at local restaurant, but it could be more at famous eating spots or chic restaurants.
What are the best things to eat in Vietnam?: Famous for good reason, Vietnamese foods are made from fresh and healthy ingredients with regional variance. There are countless food recipes in Vietnam since the food culture is strongly influenced by mixture of local creations and Chinese style, and also echoes of French colonization. You need year to sample all, but first try the taste of Pho (Phở), Banh Mi (Bánh Mì), Bun Cha (Bún Chả), Fried spring roll ( Nem), Egg Coffee (Cà Phê Trứng), Bun Bo Hue, Mi Quang (Mì Quảng), Banh Xeo (Bánh Xèo), Fresh roll ( Nem Cuốn) Hu Tieu,…
Can I drink the tap water in Vietnam?: No, drinking tap water is not recommended in Vietnam. Simply it is not worth risk of getting sick while on holiday and that drinking tap water could easily ruin your tours in Vietnam. Alternatively, use bottled water, filtered water or get boiled water at your hotels.
What are the best things to drink in Vietnam?: Delicious and diverse, Vietnamese drinks are also a must-try while you are on holiday in Vietnam. To quench your thirst on hot and humid days or get some experience, you are recommended to sip on Sinh To (fruit smoothie), Ca Phe (Coffee), Nuoc Mia (sugar cane juice), Soda Chanh (Lime Soda), Tra Atiso (Artichoke Tea), Nuoc Sam (Herbal Tea), Bia Hoi ( Draft Beer), Ruou Nep Cam (Violet Sticky Rice Wine). They are some of the local drinks rarely found in your homeland.
What to wear in Vietnam?: While the weather in Vietnam varies considerably, a good preparation of clothes will make for a successful holiday. Usually, people in many rural areas of Vietnam still keep conservative thought in mind so you should wear modest clothing that covers your shoulders and knees, particularly in pagodas and religious sites. Depending on the time of year you visit and where you go in Vietnam, you make a suitable packing list. To be sure, you need jackets and raincoat on your holiday to Northern Vietnam from November and March since these areas can be surprisingly chilly and sometimes drizzling. During summer months, Northern Vietnam can be incredibly hot and sticky, so loose lightweight and breathable clothing is essential for your holiday.
In contradiction, Southern and Central Vietnam are warm year-round, but they are also effected by monsoon season that brings heavy rains from June to November. So loose lightweight and breathable clothing are necessary all year round.
Where are the best beaches in Vietnam?: Boasting some 3,260 km ( 2,000 mi) of coastline plus a handful of renowned island destinations, Vietnam naturally has no shortage of beautiful beaches. Nha Trang is one of the most famous and is close to a range of amenities, while the Con Dao islands offer something a little quieter and less developed. Likewise, Phan Thiet, Danang, Quy Nhon, Phu Quoc and Mui Ne are excellent coastal destinations.
Do I need a visa to travel to Vietnam?: Yes, most nationalities require a passport valid at least 6 months from the entry date to Vietnam and a visa before travelling to Vietnam. However, citizens of 24 countries holding valid ordinary passports get visa exemptions from Vietnam, but the length of stay varies depending on nationalities. Here is the list of country by length of stay:
a. 15 day stay in Vietnam: Belarus, Denmark, Finland, France, Germany, Italy, Spain, Norway, Japan, Korea , Kyrgyzstan, Russia, Sweden, and United Kingdom
b. 14 day stay in Vietnam: Brunei Darussalam and Myanmar
c. 21 day stay in Vietnam: Philippines
d. 30 day stay in Vietnam: Cambodia, Laos, Malaysia, Singapore, Indonesia, and Thailand
e. 90 day stay in Vietnam: Chile
How to apply for a Vietnam visa ?: You are recommended to apply for Vietnam visa at your nearest Vietnam embassy or consulate before your travel to Vietnam. The visa processing can take anything between three weeks and usually costs between US $60 and US $100 for a single-entry with stay of 30 days. However, the prices and processing times are subject to change without prior notice. Please check with your embassy or consulate for more information about application requirements.
Does Vietnam offer visas on arrival?: Yes, but not for all nationalities. Vietnam visa on arrival is only given to travellers holding a pre-approval visa letter. This letter can be arranged within a few days via your local embassy or a third-party travel agent before your trip. At this time, Vietnam also offers e-visas for stays of up to 30 days to citizens of 46 countries. Here is the list:
Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Brunei Darussalam, Bulgaria, Canada, Chile, China (including Hong Kong SAR and Macau SAR passport holders, not applicable to Chinese e-passport holders), Colombia, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Estonia, Fiji, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, India, Ireland, Italy, Japan, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Marshall Islands, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Myanmar, Nauru, Netherlands, New Zealand, Norway, Palau, Panama, Philippines, Poland, Portugal, Qatar, Republic of Korea, Romania, Russia, Salomons Islands, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Timor Leste, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, United States of America, Uruguay, Vanuatu, Venezuela, and Western Samoa.
The requirement for Vietnam e-Visa:
1) A passport with six (6) months’ validity . 2) A photo in .jpg format of your full passport data page - A passport photo in .jpg format (4x6, white background, without glasses) . 3) A valid international credit or debit card . 4) An email address for support purposes . 5) A temporary address within Vietnam. 6) Your entry and exit dates and entry and exit points/airports
How to apply for Vietnam e-visa ?: You need to open the official website for Vietnam’s e-Visa Application then upload images of your passport data page and passport photo. The next step is to fill up all required info from your passport data page and all required info regarding your trip, and then pay the e-Visa fee using any of the payment methods offered. Later on, you will receive your registration code and save the number.
Do I need a visa to visit Phu Quoc Island?: Currently, foreigners and Vietnamese people holding foreign passports are allowed to stay in Phu Quoc Island for no more than 30 days without a visa. In addition, foreigners who transit via an international entry point into Vietnam (by air or sea) and then directly onwards to Phu Quoc Island can also take advantage of this 30-day visa-free policy.
Do I need a visa to visit Phu Quoc Island?: Currently, foreigners and Vietnamese people holding foreign passports are allowed to stay in Phu Quoc Island for no more than 30 days without a visa. In addition, foreigners who transit via an international entry point into Vietnam (by air or sea) and then directly onwards to Phu Quoc Island can also take advantage of this 30-day visa-free policy.
What are the most common sicknesses travellers get in Vietnam?: Coming from temperate countries, many travellers get shock because of hot sunny days and high humidity, especially in summer season. The weather affection may cause heat-related illnesses such as heatstroke and dehydration, which you could prevent by staying vigilant about hydration and applying sunblock.
Is there risk of malaria and dengue fever in Vietnam?: The imminent risk is mostly persistent in highland region or secluded countryside so if travelling there, you need to consider taking anti-malarial medication. More frequent in Vietnam than malaria, dengue fever is a mosquito-borne disease, which is quite common not only in countryside but also in city area. To prevent this disease, you should wear bug spray at all times and cover your ankles and arms early in the evening, around sunset.
What is the internet access like in Vietnam?: Nowadays, internet access is widely available in tourist areas and big cities of Vietnam so you can get Wifi access in almost all hotels, cafeterias, pizzerias, and even food stores. However, it’s less frequent or rather week in rural and remote areas. You may be capped at 4G but the rollout of fibre has been phenomenal and the land based wifi units are usually both reliable and fast.
Can I use my mobile/cell phone while in Vietnam?: Mostly possible. You can use your mobile phone in the majority of urban areas in Vietnam, though network coverage may be limited in remote and mountainous areas. Before departing from home, you need to make sure that your mobile service provider has activated global roaming for your mobile phone if you intend to use it in Vietnam.
Are credit cards accepted widely in Vietnam?: The most common credit cards honored in Vietnam are Visa, Master Card, JBC and American Express, which are widely accepted in many restaurants, hotels, and shops in big cities of Vietnam. However, they may not be accepted by smaller vendors such as small family restaurants, market stalls or in remote towns or countryside. To travel in remote or rural areas of Vietnam, you need to bring enough cash for expenses since credit cards may not be used in places.
What is ATM access like in Vietnam?: Widely available throughout Vietnam, ATMs are open 24 hours a day, 7 days a week, in big cities of Hanoi, Ho Chi Minh, Da Nang… and even in small urban centers, allowing you to a cash machine at any time. In small villages or remote areas, ATMs are rarely found so you need to prepare enough cash before your venture into these areas.
What festivals are celebrated in Vietnam?: The major festivals celebrated in Vietnam are Tet (Vietnamese Lunar New Year, February), Reunification Day (30 April), National Day (2 September) and Tet Trung Thu (Mid-Autumn Festival, late September).
Is this safe to take tours in Vietnam?: Generally, Vietnam is safe destination as violent crime is rare. However, robberies, assaults, and harassments have increased in recent years. The most common risk for tourists continues to be petty crime such as pickpocketing, purse snatching, and valuables theft, which usually not involving violence of any kind.
How do I request a customized tour ?: Designed for individuals, couples, families or groups to visit Vietnam, each customized tour is carried out based on their defined requirements, selected places, dates, preferences, and budgets. At Asianventure Tours, we do not charge travellers for their request of customized tour and work together with them to design a brand-new itinerary, add special activities and inclusions to the itinerary, and also adjust the itinerary to fit a certain theme. To request a customized tour, you just click the request form and tell us what you have in mind. Then the rest is our work.
Can we take a family holiday?: Yes. You want your family tour memories to be the highlights of their childhood. Why not contact us, we provide guidance to make your plan happen, with lots of package tours and day trip ideas. They teach children the importance of making memories and promote independence, self-confidence and interpersonal skills. As one stop shop, we can help you plan and organize your perfect family tours.
Can I travel alone in Vietnam ?: Similarly to the rest of Southeast Asia, Vietnam is considered as a safe place for solo travellers. This can be one of the most exciting travel styles, which keeps you liberating with eye-opening experiences, no matter your age. Whether you are travelling on a group tour, with a friend or choosing to go it alone, Vietnam awaits you.
Is tipping customary in Vietnam?: Tipping is by no means mandatory or customary in Vietnam. However, you’ll find absolutely outstanding service and tipping is a nice way to say thank you to tour guides, drivers, restaurants, and other service workers. So if planning to tip, how much should i tip is a quite common question. There are some suggestions of tipping amount: US$ 1- 3 for bellboy at hotels, 5 -10% of your bill at restaurants or coffee shops, US$ 3 - 5 for waiter at bars, and US$ 5 – 10 at massage or spa shops.
How much should I tip my tour guide and driver?: The complicated thing is tipping tour guide and drivers, persons contributing a great part to the success of your tours. Normally, the suggested amount is from US$5 - 10 per person, but if you are on group of 5 persons or more, the reasonable contribution for gratuity should run around US$ 3 – 7 per passenger per day.
Do I need travel insurance for touring Vietnam?: Yes, you do need travel insurance for Vietnam although it is a safe country to travel to. But travel insurance covers you for the unexpected problems. If you find yourself needing medical care, missing a flight or having lost something you’ll be pleased that your travel insurance was in place.
What city should I start my tours in Vietnam?: There are three main gateways to Vietnam, including Hanoi, Ho Chi Minh City and Da Nang. If you want to travel through Vietnam from north to south or vice versa, you could choose either Hanoi City or Ho Chi Minh City, where almost 90% of international flights land in and take off. However, if focusing on central Vietnam only, you should start your tours in Da Nang City, which has flight connection with major cities of Southeast Asian Countries.
How can I book a tour?: You can book our tour offers right from the website and reserve them there. If you wish a tailor-made tour, you can send us an email and we will be happy to create an itinerary for you.
Who looks after me now?: Once getting your deposit payment for your booking, we assign our Operations Team to look after you. This professional team is also responsible for all your travel arrangements until you complete your tours. The contact persons, plus communication details can be found at the bottom of your confirmation letter. With more than 15 years of experience behind them, there isn’t much they won’t be able to answer for you!
What is the most appropriate type of luggage to bring?: Going on classic tours, you can bring what is suitable for you -— that can be backpack, duffel bag suitcases. The rule changes on adventure tours that we strongly recommend bringing a backpack or duffel bag instead of suitcases. Bear in mind that you will be responsible for transporting your own luggage on and off buses and trains, as well as up and down hotel stairwells.
Do you offer a refund if I cancel my tour ?: Yes, we refund you based on our Cancellation Policy. The amount of the refund depends on when you cancel the tour. If you want to make sure to get your money back, we offer a Cancellation Insurance for all tours. If it has not been offered to you, please contact us!
Can I stay at a hotel just for a few hours?: Depending on the hotel, it's possible to book a hotel room for a few hours or perhaps just during the daytime and not at night. This is often true if you are on a connecting flight and have a long layover between activities. Regardless of the time you want to relax, you can choose and book a hotel room for a few hours to meet your expectations.
How can I get the price of hotels in Vietnam?: In the search menu, please select the location and click. There are a list of hotels showed up for your reference. Now you need to select the hotel you prefer to stay and fill up your request form with room type, length of stay, number of guest per room, and any extra requirement. Our sale assistance will send you the best possible offer for your stay. This is not real time booking, but you are sure to get what you want since all are handled with staffs’ attention.
What is the difference between a double room and a twin room?: When traveling or booking hotel rooms, people often come across the terms twin and double room. Both types of rooms are designed for two people, but a twin room usually has two small single beds for two persons sleeping separately while a double room has only one large bed good for couple.
Can we get extra beds in the room for children?: In Vietnam, one extra bed for one child is generally available at a minor additional charge. However, please note that this possibility depends on each hotel’s policy and availability. We advise you to check the overview page of the hotel, or specify it when making the reservation of hotel.
How can I book hotels in Vietnam?: Once getting the offer for your request and the suggestion from our sale staffs , if you agree with it, you just need to fill up the booking form, plus any special request you may have. We will work on it and get back to you with the confirmation.
How do I pay my hotel booking?: There are several ways of payment; you can pay in cash if you are near us or by credit card via our secure e-invoice. As for the second payment way, a small fee for credit card processing may be added to your invoice.
Where can I find the contact details of the hotel?: You can find the address on the hotel page. The contact details will be given, after you have made the reservation, in the confirmation email.
Where can I find the directions to the hotel?: At the location tab, you can find information with details on location and directions. Also, there is an extensive map of the area around the hotel.
When do I get the voucher for my hotel booking?: Once the payment has been done, now you are looked after by our sale staff. This person will send you the hotel voucher where you will find all information from your name to check in and out date, room type, hotel name, hotel address, hotel contact details, and included services, plus our contact information for urgent assistance you may need.
How can I cancel my hotel reservation?: Yes, you can cancel your reservation anytime by dropping us an email or alerting us by call followed by email. However, you are required to check carefully the booking policies before doing so since your cancellation may be subject to the penalty. The reason for this is because the sooner the date of your check-in, the owner of the hotel is more likely to be left with no guests.
Can I get your money back if I cancel my hotel booking ?: This is always depending on the booking policies. If your booking has a free cancellation policy and is still within its full-refund period, you can go to cancel the booking without paying any penalty. However, if your booking has no such policy, you will need to contact our Customer Service to cancel your booking.
What are the check-in and check-out times of a hotel?: The check-in and check-out times differ. You will find them on the “Hotel Policies” section at the bottom of the overview page of the hotel. If you are going to arrive late or very early, we advise you to let the hotel know in advance using the Remarks field in the reservation form, or inform the hotel directly using the contact details you will find in your confirmation email.
Can I rent a car for self-drive in Vietnam?: There is possible to do so but you should keep in mind that the traffic in Vietnam is a big issue for all foreigners. Additionally, they are required to convert their International Driving Permit into a Vietnam Driver's license for independently driving a car in Vietnam. The required documents includes a valid passport, a form requesting the issuance of a driver's license, a certified copy of your International Driving Permit, 3×4 ID size photos, plus processing fee. Because of the unsafe traffic conditions and license exchange with a time-consuming and complicated process, almost all car rental companies, however, do not set up a plan to rent car without driver unless you have been in Vietnam and familiar with the traffic for a long time.
What is the car rental with chauffeurs in Vietnam?: The most comfortable way is renting a car with chauffeur since you could stay away from the traffic scare and enjoy the scenery as much as possible. In Vietnam, the car rental with chauffeur is based either on drive distance or day of service, but in any case the rental usually includes car with chauffeur, toll fees, and gasoline, plus all expenses for driver — that is mentioned at the contact — unless you are willing to pay these charges.
What is driving like in Vietnam?: Major cities are extremely congested during rush hours and are densely packed with scooters, while rural roads are frequently in poor condition and prone to landslides or potholes, particularly during the rainy season. Dangerous driving is a serious hazard, which means that drivers renting a car in Vietnam should be extremely experienced.
How can I get the price of car rental in Vietnam?: In the search menu, please select the location and click. There are a list of transfers showed up for your reference. Now you need to select the route you prefer to stay and fill up your request form with vehicle type, planned route, number of guest, and any extra requirement. Our sale assistance will send you the best possible offer for your requirement. This is not real time booking, but you are sure to get what you want since all are handled with staffs’ attention.
How is the use of child car seats in Vietnam?: There are no laws on the use of child car seats in Vietnam, and many rental agencies are not able to provide them. It is worth checking in advance to find out if they are available, but if not, you might wish to consider bringing your own travel car seat from home. Note that seatbelts are mandatory in the driver seat and front passenger seat.
Can I enter Vietnam with my car?: Traveling across the border with your car, if you're the one driving it, is usually not permitted. It is possible to drive into neighboring countries like Cambodia and Laos if you rent a car with a driver, but you should check with the rental agency first. Additionally, crossing from China to Vietnam generally operates under strict regulations.
How many type of vehicle is available for rent in Vietnam?: Vietnam offers various types of vehicle for rent to fit individual requirement so you can opt either a comfortable sedan or big minivan for your family or friends to go on sightseeing around the city or long drive in the delta region. In the other hand, it is also possible to rent a sup or a special 4 x4 car for your adventure in remote areas.
What is the most popular cars for rent in Vietnam?: The most popular cars in Vietnam are from Toyota, Nissan, Honda, Ford, Huyndai or Kia. They are not luxury but the rental is rather reasonable. However, you still can find lots of luxury cars made by Mercedes, BWM, Landrover… of which the rental is extremely high. For your reference, the price of luxury car in Vietnam is often 250 – 450 % more expensive than the same one in USA.
What are the speed limits in Vietnam?: The official speed limits in Vietnam can vary across the country, so it is important to always keep an eye out for signs. As a general rule, drivers should stick to 50-60 km/h in urban areas and 80-90 km/h on countryside roads.
How can I make the reservation of car in Vietnam?: Once getting the offer for your request and the suggestion from our sale staffs , if you agree with it, you just need to fill up the booking form, plus any special request you may have. We will work on it and get back to you with the confirmation.
How do I pay my car rental ?: There are several ways of payment; you can pay in cash if you are near us or by credit card via our secure e-invoice. As for the second payment way, a small fee for credit card processing may be added to your invoice.
How can I cancel my car rental?: Yes, you can cancel your reservation anytime by dropping us an email or alerting us by call followed by email. However, you are required to check carefully the booking policies before doing so since your cancellation may be subject to the penalty.
What should I do if I left my personal items in the car?: Please contact us by telephone or Inquiry Form and describe the shape and external features of your lost item. We will check all with driver and let you know the outcome as soon as possible. To avoid this inconvenience, please keep in mind that you need to check all your belongings before leaving the car.
When is the best time to visit Laos?: Due to its tropical location, Laos experiences only two seasons: a dry season from November to April and a wet season from May to October. Within each season, there are variations in temperature, with the dry months leading up to the wet season in March and April, and the early wet season from May to June typically being the hottest of the year. The best time for holiday in Laos falls between October and April, when the weather’s warm and dry throughout. But if you plan a cruise trip, the ideal time is between November and January, when high water levels make passage easy along Laos' main waterway, the Mekong River. There are good time and bad time for holiday in Laos, but no need to worry much, you, in fact, will find each season has different appeal.
Is there a specific time of year to avoid holiday around Laos?: Though affected by tropical monsoon climate, Laos has both pleasant days with cool climate and hot summer time. Certainly, you can go on holiday in Laos anytime, but there are some periods that the weather may have uncomfortable effect on your joy of travel. The period of April to June can be extremely hot throughout the country. Followed by the wet season running from around June to October, Laos is characterised by a downpour for a few hours each day. While the rainy season tends to strike Laos pretty much uniformly, many areas hit landslide or timely flood. Therefore, unforeseen incidents could effect any holiday plan.
How many day should I plan to a holiday in Laos?: With a wealth of things to do, Laos provides an interesting combination of culture and adventure for travelers seeking an action-packed holiday from its magnificent national parks to its green mountains. Therefore, it could be hard for the first-time holiday makers to decide how many days are enough for their holiday in Laos. The simple answer is depending on your taste, which goes beyond cities, takes in mountains or draws from coastlines. You, certainly, can’t see everything there is to see in Laos in 7 or 14 days . But the longer time you spend, the more places you can explore.
Are there any restrictions on photography in Laos?: Yes, this is enjoyable to take photos of landscape, but photography of, or near military installations, immigration area or similar locations is generally prohibited. You might get your camera confiscated and be subjected to some serious questioning or be arrested.
Is Laos a good destination for solo female travellers?: With friendly people and safe conditions, Laos is a wonderful destination for solo female holiday makers to travel in. There are a wealth of attractions that women can explore, indulge and relax throughout the region.
How much should we expect to pay per meal in Laos?: Packed with fresh ingredients and chilies, Laos street foods look vibrant and colorful. There are many barbecue and salad stalls along the main streets. If you do not mind eating like locals, the estimate budget for your good meals is about USD 12 each day. However, restaurants are surely more comfortable, but they make your bill sum rise up. That is why you need to foresee the minimum meal budget of US$ 12 -18 per meal while deciding to feast at local restaurant, but it could be more at famous eating spots or chic restaurants.
Can I drink the tap water in Laos?: No, drinking tap water is not recommended in Laos. Simply it is not worth risk of getting sick while on holiday and that drinking tap water could easily ruin your tours in Laos. Alternatively, use bottled water, filtered water or get boiled water at your hotels.
What are the best things to drink in Laos?: Such a hot country, Laos hits a large demand for refreshments and beverages. However, Laos also shares some features of drinks you can find in its neighbors. The most alcoholic drink is Lao Lao made from sticky rice, but if you are not familiar with strong alcoholic drink, don’t try it as this potent local whisky could burn your throat. Some other drinks everyone can taste are Lao-hai ( Lao jar liquor), Beerlao ( Favorite lao drink) , Grilled Coconut , Sugar Canes Juice, Nam saa (Lao tea) , and Lao Coffee.
What do I wear in Laos?: Because of the hot weather year round, lightweight and loose-fitting clothes are essential in Laos, including cottons and linens against the humidity. However, the modest dress due to the local culture is a rule in Laos, particularly for women. Wearing a long loose pants with a T- shirt is the most suitable one for women and men to hop on car or Tu Tuk and visit temples. But if women like to wear dress, they need to have a long scarf to cover knees and legs when visiting temples and religious places. If heading to the mountains of the north, you need to pack a jacket for the cool nights.
Where are the best places for trekking in Laos?: Mostly covered by mountains and high plateaus, Laos is a dream destination for adventure lovers. Off the tourist trail, Phongsaly with rugged mountains and colorful hill tribe people is a good place for trekking, but it involves long journey from Luang Prabang Town. There is a closer place like Luang Nam Tha where are plenty of available trekking options from 1 to 5 days for different physical degrees. Around Luang Prabang Town and Nongkhiaw are also some trekking routes but they are less adventurous than others. If you are in southern Laos, you can try your strength by trekking in Boloven plateau.
Do I need a visa to travel to Laos?: Yes, most nationalities require a passport valid at least 6 months from the entry date to Laos and a visa before travelling to Laos unless they come from one of the visa exempt countries or qualify for visa on arrival. The majority of nationalities can obtain a 30 day visa for travel in Laos through a Laos Embassy or Consulate overseas or on arrival at Pakse, Vientiane and Luang Prabang International Airports. There is possible to get visa on arrival at International Check Point borders between Laos and Thailand, Vietnam as well as Cambodia.
However, citizens of 9 countries holding valid ordinary passports get visa exemptions from Laos, but the length of stay varies depending on nationalities. Here is the list of country by length of stay:
a,30 day stay in Laos: Cambodia, Indonesia, Malaysia, Mongolia, Philippines, Russia, Singapore, South Korea, Thailand, and Vietnam
c, 15 day stay in Laos: Japan, Luxembourg, and Switzerland
b, 14 day stay in Laos: Brunei Darussalam and Myanmar
There are some restrictions that Afghanistan, Algeria, Bangladesh, Burundi, Cameroon, Congo, DR Congo, Eswatini, Ghana, Guinea-Bissau, Ivory Coast, Iran, Iraq, Jordan, Lebanon, Lesotho, Liberia, Libya, Mozambique, Nauru, Niger, Nigeria, Pakistan, Senegal, Sierra Leone, South Sudan, Sudan, Suriname, Syria, Tonga, Zambia, and Zimbabwe Nigeria passport holders are required to apply for Laos visa through a Laos Embassy or Consulate overseas.
How to apply for Laos e-visa ?: Launched in July 2019, Laos e-visa service is available to citizens of all countries except countries whose citizens are ineligible for visa on arrival. Actually, the e-visa is valid for 60 days from the date of issuance, and its holders may stay for up to 30 days in Laos. The cost of e-visa varies depending on the country and can be issued with 3 business days. To apply for e-visa, you just need to go to https://laoevisa.gov.la , a unique official government e-visa portal for Laos. Be aware that there are other websites that falsely claim to provide this service. There are some simple steps to follow, which are to sign up, sign in, apply, and pay online. After three business days, you will get an approval from the online portal, print out your e-visa and present on arrival in Laos. At the time of writing, the e-visa is available at the international airports of Vientiane, Luang Prabang and Pakse, and the Laos – Thai Friendship bridge of Vientiane and Savanakhet.
What entry point can I obtain arrival visa ?: The main gateways to Laos are Vientiane, Luang Prabang and Pakse International Airports where tourists can obtain visa on arrival for a 30-days stay. However, if entering to Laos from its neighbouring countries, such as Vietnam, Cambodia, China, and Thailand, you can get visa on arrival at below border checkpoints.
a, Laos-Vietnam border:
+ Daensavan International Checkpoint ( Savannakhet, Laos) / Lao Bao, Quang Tri, Vietnam
+ Panghok International Checkpoint (Phongsaly, Laos) / Tay Trang, Dien Bien, Vietnam*
+ Nam Soy International Checkpoint (Huaphanh, Laos)/ Na Meo, Thanh Hoa, Vietnam*
+ Nam Kan International Checkpoint ( Xieng khouang, Laos)/Nam Can, Nghe An, Vietnam*
+ Nam Phao International Checkpoint ( Bolikhamxay. Laos) / Cau Treo, Ha Tinh, Vietnam*
+ Na Pao International Checkpoint ( Khammouane, Laos)/ Chalo, Quang Binh, Vietnam*
+ Phoukeua International Checkpoint ( Atapeu, Laos)/ Bo Y, Kontum, Vietnam*
+ La Lay International Checkpoint ( Salavan, Laos)/La Lay, Quang Tri, Vietnam*
* Currently, Laos visa on arrival is not available at these border checkpoints, so if planning to enter Laos via these border gate, you are required to obtain Laos visa in advance.
b. Laos-Thailand border:
+ Houeixay International Checkpoint (Bokeo, Laos) /Chiang Khong, Chiang Rai, Thailand
+ Nakaxeng International Checkpoint (Sayabouly, Laos) / Kaenthao , Loei, Thailand
+ Friendship Bridge #1 International Checkpoint (Vientiane City, Laos)/ Nong Khai, Thailand
+ Tha Naleng Train Station ( Vientiane City, Laos)/ Nong Khai, Thailand
+ Friendship Bridge #3 International Checkpoint (Khammouane, Laos)/ Nakhon Phanom, Thailand
+ Friendship Bridge #2 International Checkpoint (Savannakhet ,Laos) / Mukdahan, Thailand
+ Vangtao International Checkpoint (Champasak, Laos)/ Chong Mek, Ubon Rathchathani, Thailand)
+ Pakxan International Checkpoint (Bolikhamxay, Laos)/ - Bungkan, Nong Khai, Thailand*
+ Nam Ngeun International Checkpoint ( Sayabouly, Laos)/ Houi Koln, Nan, Thailand*
+ Nam Heuang International Checkpoint (Sayabouly, Laos) / Thai Li, Loei, Thailand*
* Currently, Laos visa on arrival is not available at these border checkpoints, so if planning to enter Laos via these border gate, you are required to obtain Laos visa in advance.
c, Laos – Cambodia border.
+ Veun Kham International Checkpoint ( Champasak, Laos)/ Dong Kralor, Stung Treng, Cambodi
d, Laos –China border.
+ Boten International Checkpoint ( Luang Namtha, Laos)/ Mohan, Yunnan, China
What are the most common sicknesses travellers get in Laos?: Coming from temperate countries, many travellers get shock because of hot sunny days and high humidity, especially in summer season. The weather affection may cause heat-related illnesses such as heatstroke and dehydration, which you could prevent by staying vigilant about hydration and applying sunblock.
Is there risk of malaria and dengue fever in Laos?: The imminent risk is mostly persistent in highland region or secluded countryside so if travelling there, you need to consider taking anti-malarial medication. More frequent in Laos than malaria, dengue fever is a mosquito-borne disease, which is quite common not only in countryside but also in city area. To prevent this disease, you should wear bug spray at all times and cover your ankles and arms early in the evening, around sunset.
What is the internet access like in Laos?: Internet access is widely available in tourist areas and big cities of Laos so you can get Wifi access in almost all hotels, cafeterias, pizzerias, and even food stores. However, it’s less frequent or rather week in rural and remote areas. You are suggested to purchase a prepaid SIM to stay connected in Laos via a cell phone or other mobile device. There are four trusted service providers, such as Unitel, Laotel, TPlus (formerly Beeline), and ETL
Can I use my mobile/cell phone while in Laos?: Mostly possible. You can use your mobile phone in the majority of urban areas in Laos, though network coverage may be limited in remote and mountainous areas. Before departing from home, you need to make sure that your mobile service provider has activated global roaming for your mobile phone if you intend to use it in Laos. However, global roaming can be very expensive in Laos, so the best option is to buy a local SIM if you want to use your phone on the go.
Are credit cards accepted widely in Laos?: The most common credit cards honored in Laos are Visa, Master Card, JBC and American Express, which are widely accepted in many restaurants, hotels, and shops in big cities of Laos. However, they may not be accepted by smaller vendors such as small family restaurants, market stalls or in remote towns or countryside. To travel in remote or rural areas of Laos, you need to bring enough cash for expenses since credit cards may not be used in places.
What is ATM access like in Laos?: Widely available throughout Laos, ATMs are open 24 hours a day, 7 days a week, in big cities of Vientiane, Luang Prabang, Oudomxay, Pakse, Savanakhet… and even in small urban centers, allowing you to a cash machine at any time. In small villages or remote areas, ATMs are rarely found so you need to prepare enough cash before your venture into these areas.
What festivals are celebrated in Laos?: The major festival celebrated in Laos are Pi Mai (Lao New Year) on April 13 or 14 each year. There are also some other important traditional festivals such as Boun Bang Fai (Rocket Festival), Boun Khao Phansa, Boun Suang Heua (Boat Racing Festival), and That Luang Festival. However, the date of celebration is subject to change based on the local calendar different from the western one.
Is this safe to take tours in Laos?: Generally, Laos is safe destination as violent crime is rare. However, robberies, assaults, and harassments have increased in recent years. The most common risk for tourists continues to be petty crime such as pickpocketing, purse snatching, and valuables theft. But these can be avoided by being cautious with your belongings. It is a good idea to leave expensive jewelry and watches at home.
How do I request a customized tour ?: Designed for individuals, couples, families or groups to visit Laos, each customized tour is carried out based on their defined requirements, selected places, dates, preferences, and budgets. At Asianventure Tours, we do not charge travellers for their request of customized tour and work together with them to design a brand-new itinerary, add special activities and inclusions to the itinerary, and also adjust the itinerary to fit a certain theme. To request a customized tour, you just click the request form and tell us what you have in mind. Then the rest is our work.
Can we take a family holiday?: Yes. You want your family tour memories to be the highlights of their childhood. Why not contact us, we provide guidance to make your plan happen, with lots of package tours and day trip ideas. They teach children the importance of making memories and promote independence, self-confidence and interpersonal skills. As one stop shop, we can help you plan and organize your perfect family tours.
Can I travel alone in Laos ?: Particularly, Laos is considered as a safe place for solo travellers. This can be one of the most exciting travel styles, which keeps you liberating with eye-opening experiences, no matter your age. Whether you are travelling on a group tour, with a friend or choosing to go it alone, Laos awaits you.
Is tipping customary in Laos?: Tipping is by no means mandatory or customary in Laos. However, you’ll find absolutely outstanding service and tipping is a nice way to say thank you to tour guides, drivers, restaurants, and other service workers. So if planning to tip, how much should i tip is a quite common question. There are some suggestions of tipping amount: US$ 1- 3 for bellboy at hotels, 5 -10% of your bill at restaurants or coffee shops, US$ 3 - 5 for waiter at bars, and US$ 5 – 10 at massage or spa shops.
How much should I tip my tour guide and driver?: The complicated thing is tipping tour guide and drivers, persons contributing a great part to the success of your tours. Normally, the suggested amount is from US$5 - 10 per person, but if you are on group of 5 persons or more, the reasonable contribution for gratuity should run around US$ 3 – 7 per passenger per day.
Do I need travel insurance for Laos?: Yes, you do need travel insurance for Laos although it is a safe country to travel to. But travel insurance covers you for the unexpected problems. If you find yourself needing medical care, missing a flight or having lost something you’ll be pleased that your travel insurance was in place.
What city should I start my tours in Laos?: There are three main gateways to Laos, including Luang Prabang, Vientiane and Pakse. If you want to travel through Laos from north to centre or vice versa, you could choose either Luang Prabang Town or Vientiane City, where almost 90% of international flights land in and take off. However, if focusing on central Laos only, you should start your tours in Vientiane City, which has flight connection with few cities of Southeast Asian Countries. As a hot spot of Laos, Luang Prabang also catches many travellers’attention. Moreover, if you want to explore Laos from north to south, the great way is to start your tour in Luang Prabang and end it in Pakse or vice versa.
How can I book a tour?: You can book our tour offers right from the website and reserve them there. If you wish a tailor-made tour, you can send us an email and we will be happy to create an itinerary for you.
Who looks after me in Laos?: Once getting your deposit payment for your booking, we assign our Operations Team to look after you. This professional team is also responsible for all your travel arrangements until you complete your tours. The contact persons, plus communication details can be found at the bottom of your confirmation letter. With more than 15 years of experience behind them, there isn’t much they won’t be able to answer for you!
What is the most appropriate type of luggage to bring?: Going on classic tours, you can bring what is suitable for you -— that can be backpack, duffel bag suitcases. The rule changes on adventure tours that we strongly recommend bringing a backpack or duffel bag instead of suitcases. Bear in mind that you will be responsible for transporting your own luggage on and off buses and trains, as well as up and down hotel stairwells.
Do you offer a refund if I cancel my tour ?: Yes, we refund you based on our Cancellation Policy. The amount of the refund depends on when you cancel the tour. If you want to make sure to get your money back, we offer a Cancellation Insurance for all tours. If it has not been offered to you, please contact us!
Can I rent a car for self-drive in Laos?: There is possible to do so but you should keep in mind that the traffic in Laos is a big issue for all foreigners. Additionally, they are required to convert their International Driving Permit into a Laos Driver's license for independently driving a car in Laos. The required documents includes a valid passport, a form requesting the issuance of a driver's license, a certified copy of your International Driving Permit, 3×4 ID size photos, plus processing fee. Because of the unsafe traffic conditions and license exchange with a time-consuming and complicated process, almost all car rental companies, however, do not set up a plan to rent car without driver unless you have been in Laos and familiar with the traffic for a long time.
What is the car rental with chauffeurs in Laos?: The most comfortable way is renting a car with chauffeur since you could stay away from the traffic scare and enjoy the scenery as much as possible. In Laos, the car rental with chauffeur is based either on drive distance or day of service, but in any case the rental usually includes car with chauffeur, toll fees, and gasoline, plus all expenses for driver — that is mentioned at the contact — unless you are willing to pay these charges.
What is driving like in Laos?: Major cities are extremely congested during rush hours and are densely packed with scooters, while rural roads are frequently in poor condition and prone to landslides or potholes, particularly during the rainy season. Dangerous driving is a serious hazard, which means that drivers renting a car in Laos should be extremely experienced.
How can I get the price of car rental in Laos?: In the search menu, please select the location and click. There are a list of transfers showed up for your reference. Now you need to select the route you prefer to stay and fill up your request form with vehicle type, planned route, number of guest, and any extra requirement. Our sale assistance will send you the best possible offer for your requirement. This is not real time booking, but you are sure to get what you want since all are handled with staffs’ attention.
How is the use of child car seats in Laos?: There are no laws on the use of child car seats in Laos, and many rental agencies are not able to provide them. It is worth checking in advance to find out if they are available, but if not, you might wish to consider bringing your own travel car seat from home. Note that seatbelts are mandatory in the driver seat and front passenger seat.
Can I enter Laos with my car?: Traveling across the border with your car, if you're the one driving it, is usually not permitted. It is possible to drive into neighboring countries like Cambodia and Vietnam if you rent a car with a driver, but you should check with the rental agency first.
How many type of vehicle is available for rent in Laos?: Laos offers various types of vehicle for rent so you can opt either sedan of 5 seats or big minivan of 16 seats for your family or friends for sightseeing around the city or long drive in the delta region. More than that, it is also possible to rent a sup or a special 4 x4 car for your adventure in remote areas.
What is the most popular cars for rent in Laos?: The most popular cars in Laos are from Toyota, Nissan, Honda, Ford, Huyndai or Kia. They are not luxury but the rental is rather reasonable. However, you still can find lots of luxury cars made by Mercedes, BWM, Landrover… of which the rental is extremely high. For your reference, the price of luxury car in Laos is often 200 – 300 % more expensive than the same one in USA.
What are the speed limits in Laos?: The official speed limits in Laos can vary across the country, so it is important to always keep an eye out for signs. As a general rule, drivers should stick to 40 km/h in urban areas and 80-90 km/h on countryside roads.
How can I make the reservation of car in Laos?: Once getting the offer for your request and the suggestion from our sale staffs , if you agree with it, you just need to fill up the booking form, plus any special request you may have. We will work on it and get back to you with the confirmation.
How do I pay my car rental ?: There are several ways of payment; you can pay in cash if you are near us or by credit card via our secure e-invoice. As for the second payment way, a small fee for credit card processing may be added to your invoice.
How can I cancel my car rental?: Yes, you can cancel your reservation anytime by dropping us an email or alerting us by call followed by email. However, you are required to check carefully the booking policies before doing so since your cancellation may be subject to the penalty.
What should I do if I left my personal items in the car?: Please contact us by telephone or Inquiry Form and describe the shape and external features of your lost item. We will check all with driver and let you know the outcome as soon as possible. To avoid this inconvenience, please keep in mind that you need to check all your belongings before leaving the car.
When is the best time for holidays in Cambodia?: The best time for holidays in Cambodia is in the wet season between June and early September or in the dry, cool season between November and February, depending on what your goals are while abroad. The most popular time to visit is in the dry season between November and May but at certain times the heat can be extreme. The wet season, between May and October, is a less popular time to visit and offers both advantages and challenges while exploring Cambodia.
Is there a specific time of year to avoid holiday around Cambodia?: Though affected by tropical monsoon climate, Cambodia has both pleasant days with cool climate and hot summer time. Certainly, you can go on holiday in Cambodia anytime, but there are some periods that the weather may have uncomfortable effect on your joy of travel.
The hot season between March and June is considered as the worst time for holiday in Cambodia as it’s extremely hot and humid. Beside the extreme heat, there are occasional rain showers that last for an hour on average. The rainy days outspread until end of October, making the wet season in Cambodia. During this period of time, rains can happen up to twenty days in a month, but it’s really not all that bad because rains usually only last for about an hour. So if you bring a light raincoat or rain poncho with you, the rain really shouldn’t be an issue.
How many day should I plan to a holiday in Cambodia?: With a wealth of things to do, Cambodia provides an interesting combination of culture and adventure for travelers seeking an action-packed holiday from its magnificent national parks to its green mountains and scenic coastlines. Therefore, it could be hard for the first-time holiday makers to decide how many days are enough for their holiday in Cambodia. The simple answer is depending on your taste, which goes beyond cities, takes in mountains or draws from coastlines. You, certainly, can’t see everything there is to see in Cambodia in 7 or 14 days. But the longer time you spend, the more places you can explore.
Are there any restrictions on photography in Cambodia?: Yes, this is enjoyable to take photos of landscape, but photography of, or near military installations, immigration area or similar locations is generally prohibited. You might get your camera confiscated and be subjected to some serious questioning or be arrested.
Is Cambodia a good destination for solo female travellers?: With friendly people and safe conditions, Cambodia is a wonderful destination for solo female holiday makers to travel in. There are a wealth of attractions that women can explore, indulge and relax throughout the region.
How much should we expect to pay per meal in Cambodia?: Cambodia, a heaven of street food, has much to satisfy your taste. If you do not mind eating like the locals at street food stalls, the estimate budget for your good meals is about USD 8 each day. However, restaurants are surely more comfortable, but they make your bill sum rise up. That is why you need to foresee the minimum meal budget of US$ 10 -15 per meal while deciding to feast at local restaurant, but it could be more at famous eating spots or chic restaurants.
What are the best things to eat in Cambodia?: Cambodian cuisine may be lesser known than the world-renowned dishes of neighbouring Thailand and Vietnam, but it’s just as delicious. Generally, rice and freshwater fish play big roles in the Khmer diets, because of the abundance of both, so a typical Cambodian meal would consist of soup, salad, main dish based on fish, vegetables and rice, plus dessert of fresh fruits. Among hundreds of Cambodian dishes, there are some you should not miss to enrich your experience while being in Cambodia. They includes Fish amok (steamed coconut fish in banana leaves), Samlor machu trey (sweet and sour soup with fish), Char kroeung sach ko (stir-fried lemongrass beef), Twa ko (Cambodian sausage), Nom banh chok (Khmer noodles), Bai sach chrouk (grilled pork and broken rice), Kuy teav (noodle soup), Lok lak (stir-fried beef in brown sauce), Kdam chaa ( Fried crab), and Ang dtray meuk ( grilled squid ).
Can I drink the tap water in Cambodia?: No, drinking tap water is not recommended in Cambodia. Simply it is not worth risk of getting sick while on holiday and that drinking tap water could easily ruin your tours in Cambodia. Alternatively, use bottled water, filtered water or get boiled water at your hotels.
What are the best things to drink in Cambodia?: Delicious and diverse, Cambodian drinks are also a must-try while you are on holiday in Cambodia. To quench your thirst on hot and humid days or get some experience, you are recommended to sip on Sweet iced coffee, Fresh coconut, Craft beer from local breweries , and Sugar cane juice.
What do I wear in Cambodia?: The tropical climate lends itself to layered, breathable clothing all year round. But due to the local culture, the modest dress is a rule in Cambodia, particularly for women. Wearing a long loose pants with a T- shirt is the most suitable one for women and men to hop on car or Tu Tuk and visit temples. But if women like to wear dress, they need to have a long scarf to cover knees and legs when walking steps for the view of the temple. In facts, do not wear short shorts, tank top, tight stretch/yoga pants or other clothing too revealing, especially in temples.
Where are the best beaches in Cambodia?: Cambodia is home to stretches of untouched coastline, postcard-perfect tropical islands and powder-white sand lapped by turquoise oceans, making the beaches a must-visit for any explorer. The top beach destination is always Koh Rong Island and its nearby islets, which accommodates some unspoiled beaches, such as Long Beach, Lonely Beach, Lazy Beach, Koh Rong Samloem, and Coral Beach in Koh Ta Kiev. Along the shoreline are few more beaches like Otres Beach in Sihanoukville, Koh Tonsay and Kep Beach inKep, and Sabay Beach in Kampot. They are lesser known but still are worth a short break.
Do I need a visa to travel to Cambodia?: Yes, most nationalities require a passport valid at least 6 months from the entry date to Cambodia and a visa before travelling to Cambodia. The majority of nationalities can obtain a 30 day visa for travel in Cambodia through a Cambodian Embassy or Consulate overseas, an e-visa online before arrival, or on arrival at both Phnom Penh and Siem Reap International Airports. There is possible to get visa on arrival at International Check Point borders between Cambodia and Thailand, Vietnam, and Laos.
However, citizens of 9 countries holding valid ordinary passports get visa exemptions from Cambodia, but the length of stay varies depending on nationalities. Here is the list of country by length of stay:
a,30 day stay in Cambodia: Vietnam, Laos, Philippines, Malaysia, Singapore, Indonesia, and Hong Kong.
b, 14 day stay in Cambodia: Brunei Darussalam, Thailand, and Myanmar
c, 15 day stay in Cambodia: Hungary, Seychelles countries
There are some restrictions that Afghanistan, Algeria, Arab Saudi, Bangladesh, Iran, Iraq, Pakistan, Sri Lanka, Sudan, Nigeria passport holders are required to apply for Cambodia visa through a Cambodian Embassy or Consulate overseas
How to apply for Cambodian e-visa ?: The Cambodia e-visa costs US$ 36 per person and is available for tourist purpose only. To apply for e-visa, you just need to go to www.evisa.gov.kh, a unique official government e-visa portal for Cambodia. Be aware that there are other websites that falsely claim to provide this service. There are some simple steps to follow, which are to sign up, sign in, apply, and pay online. The procession usually takes three business days and you will get an approval from the online portal. Then print out your e-visa and present on arrival in Cambodia.
What entry point can I obtain arrival visa ?: The main gateways to Cambodia are Phnom Penh and Siem Reap Airports where tourists can obtain visa on arrival at the fee of US$ 30 per person for a 30-days stay. However, if entering to Cambodia from its neighbouring countries, such as Vietnam, Laos, and Thailand, you can obtain Cambodia visa at below border check points:
a, Cambodia-Vietnam border:
+ Bavet International Checkpoint (Svay Rieng Province) / Moc Bai, Tay Ninh, Vietnam
+ Kha Orm Sam Nor International Checkpoint (Kandal Province) / Ving Xuong, An Giang, Vietnam (Chau Doc crossing)
+ Tropeang Sre International Checkpoint (Kratie Province) / Hoa Lu, Binh Phuoc Province, Vietnam
+ Prek Chak International Checkpoint (Kampot Province) / Xa Xia, Kien Giang, Vietnam (Ha Tien crossing)
+ Phnom Den International Checkpoint (Takeo Province) / Tinh Bien, An Giang, Vietnam
+ Oyadav International Checkpoint (Rattankiri Province) / Le Tanh, Gia Lai Province, Vietnam
+ Tropieng Phlong International Checkpoint (Kampong Cham Province) / Xa Mat, Vietnam
+ Banteay Chakrey International Border Checkpoint (Prey Veng Province) / Dinh Ba, Dong Thap, Vietnam
+ Samrong International Checkpoint (Svay Rieng Province) / My Quy Tay, Long An Province, Vietnam
b, Cambodia-Thailand border:
+ Cham Yeam International Checkpoint (Koh Kong Province) / Had Lek, Trat, Thailand
+ Poi Pet International Checkpoint (Banteay Meanchey Province) / Aranyaprathet, Sa Kaeo, Thailand
+ Osmach International Checkpoint (Odor Meanchey Province) / Chong Jom, Surin, Thailand
+ Anglong Veng International Checkpoint (Banteay Meanchey Province) / Chong Sa Ngam, Sisaket, Thailand
+ Prum International Checkpoint (Pailin Province) / Ban Pakard, Chantaburi, Thailand
+ Doung International Checkpoint (Battambang Province) / Ban Laem, Chantaburi, Thailand
c, Cambodia-Lao border:
+ Dong Krolar International Check Point (Steung Treng Province) / Voeung Kam, Champasack, Laos
What are the most common sicknesses travellers get in Cambodia?: Coming from temperate countries, many travellers get shock because of hot sunny days and high humidity, especially in summer season. The weather affection may cause heat-related illnesses such as heatstroke and dehydration, which you could prevent by staying vigilant about hydration and applying sunblock.
Is there risk of malaria and dengue fever in Cambodia?: The imminent risk is mostly persistent in highland region or secluded countryside so if travelling there, you need to consider taking anti-malarial medication. More frequent in Cambodia than malaria, dengue fever is a mosquito-borne disease, which is quite common not only in countryside but also in city area. To prevent this disease, you should wear bug spray at all times and cover your ankles and arms early in the evening, around sunset.
What is the internet access like in Cambodia?: Internet access is widely available in tourist areas and big cities of Cambodia so you can get Wifi access in almost all hotels, cafeterias, pizzerias, and even food stores. However, it’s less frequent or rather week in rural and remote areas. You may be capped at 3G but the rollout of fibre has been phenomenal and the land based wifi units are usually both reliable and fast.
Can I use my mobile/cell phone while in Cambodia?: Mostly possible. You can use your mobile phone in the majority of urban areas in Cambodia, though network coverage may be limited in remote and mountainous areas. Before departing from home, you need to make sure that your mobile service provider has activated global roaming for your mobile phone if you intend to use it in Cambodia. However, global roaming can be very expensive in Cambodia, so the best option is to buy a local SIM if you want to use your phone on the go.
Are credit cards accepted widely in Cambodia?: The most common credit cards honored in Cambodia are Visa, Master Card, JBC and American Express, which are widely accepted in many restaurants, hotels, and shops in big cities of Cambodia. However, they may not be accepted by smaller vendors such as small family restaurants, market stalls or in remote towns or countryside. To travel in remote or rural areas of Cambodia, you need to bring enough cash for expenses since credit cards may not be used in places.
What is ATM access like in Cambodia?: Widely available throughout Cambodia, ATMs are open 24 hours a day, 7 days a week, in big cities of Phnom Penh, Siem reap, Battambang, Sihanoukville… and even in small urban centers, allowing you to a cash machine at any time. In small villages or remote areas, ATMs are rarely found so you need to prepare enough cash before your venture into these areas.
What festivals are celebrated in Cambodia?: The major festival celebrated in Cambodia is Khmer New Year on April 13 or 14 each year. There are also some more important traditional festivals such as Water Festival in every November, Pchum Ben running from the end of September to mid-October , and Royal Ploughing Ceremony usually taking place in May. However, the date of celebration is subject to changed based on the local calendar different from the western one.
Is this safe to take tours in Cambodia?: Generally, Cambodia is safe destination as violent crime is rare. However, robberies, assaults, and harassments have increased in recent years. The most common risk for tourists continues to be petty crime such as pickpocketing, purse snatching, and valuables theft, which usually not involving violence of any kind.
How do I request a customized tour ?: Designed for individuals, couples, families or groups to visit Cambodia, each customized tour is carried out based on their defined requirements, selected places, dates, preferences, and budgets. At Asianventure Tours, we do not charge travellers for their request of customized tour and work together with them to design a brand-new itinerary, add special activities and inclusions to the itinerary, and also adjust the itinerary to fit a certain theme. To request a customized tour, you just click the request form and tell us what you have in mind. Then the rest is our work.
Can we take a family holiday?: Yes. You want your family tour memories to be the highlights of their childhood. Why not contact us, we provide guidance to make your plan happen, with lots of package tours and day trip ideas. They teach children the importance of making memories and promote independence, self-confidence and interpersonal skills. As one stop shop, we can help you plan and organize your perfect family tours.
Can I travel alone in Cambodia ?: Similarly to the rest of Southeast Asia, Cambodia is considered as a safe place for solo travellers. This can be one of the most exciting travel styles, which keeps you liberating with eye-opening experiences, no matter your age. Whether you are travelling on a group tour, with a friend or choosing to go it alone, Cambodia awaits you.
Is tipping customary in Cambodia?: Tipping is by no means mandatory or customary in Cambodia. However, you’ll find absolutely outstanding service and tipping is a nice way to say thank you to tour guides, drivers, restaurants, and other service workers. So if planning to tip, how much should i tip is a quite common question. There are some suggestions of tipping amount: US$ 1- 3 for bellboy at hotels, 5 -10% of your bill at restaurants or coffee shops, US$ 3 - 5 for waiter at bars, and US$ 5 – 10 at massage or spa shops.
How much should I tip my tour guide and driver?: The complicated thing is tipping tour guide and drivers, persons contributing a great part to the success of your tours. Normally, the suggested amount is from US$5 - 10 per person, but if you are on group of 5 persons or more, the reasonable contribution for gratuity should run around US$ 3 – 7 per passenger per day.
Do I need travel insurance for Cambodia?: Yes, you do need travel insurance for Cambodia although it is a safe country to travel to. But travel insurance covers you for the unexpected problems. If you find yourself needing medical care, missing a flight or having lost something you’ll be pleased that your travel insurance was in place.
What city should I start my tours in Cambodia?: There are two main gateways to Cambodia, including Phnom Penh and Siem Reap. If you want to travel through Cambodia from north to south or vice versa, you could choose either Phnom Penh City or Siem Reap City, where almost 90% of international flights land in and take off. However, if focusing on Cambodia beach only, you should start your tours in Sihanoukville, which has flight connection with major cities of Southeast Asian Countries.
How can I book a tour?: You can book our tour offers right from the website and reserve them there. If you wish a tailor-made tour, you can send us an email and we will be happy to create an itinerary for you.
Who looks after me now?: Once getting your deposit payment for your booking, we assign our Operations Team to look after you. This professional team is also responsible for all your travel arrangements until you complete your tours. The contact persons, plus communication details can be found at the bottom of your confirmation letter. With more than 15 years of experience behind them, there isn’t much they won’t be able to answer for you!
What is the most appropriate type of luggage to bring?: Going on classic tours, you can bring what is suitable for you — that can be backpack, duffel bag suitcases. The rule changes on adventure tours that we strongly recommend bringing a backpack or duffel bag instead of suitcases. Bear in mind that you will be responsible for transporting your own luggage on and off buses and trains, as well as up and down hotel stairwells.
Do you offer a refund if I cancel my tour ?: Yes, we refund you based on our Cancellation Policy. The amount of the refund depends on when you cancel the tour. If you want to make sure to get your money back, we offer a Cancellation Insurance for all tours. If it has not been offered to you, please contact us!
Can I stay at a hotel just for a few hours?: Depending on the hotel, it's possible to book a hotel room for a few hours or perhaps just during the daytime and not at night. This is often true if you are on a connecting flight and have a long layover between activities. Regardless of the time you want to relax, you can choose and book a hotel room for a few hours to meet your expectations.
How can I get the price of hotels in Cambodia?: In the search menu, please select the location and click. There are a list of hotels showed up for your reference. Now you need to select the hotel you prefer to stay and fill up your request form with room type, length of stay, number of guest per room, and any extra requirement. Our sale assistance will send you the best possible offer for your stay. This is not real time booking, but you are sure to get what you want since all are handled with staffs’ attention.
What is the difference between a double room and a twin room?: When traveling or booking hotel rooms, people often come across the terms twin and double room. Both types of rooms are designed for two people, but a twin room usually has two small single beds for two persons sleeping separately while a double room has only one large bed good for couple.
Can we get extra beds in the room for children?: In Cambodia, one extra bed for one child is generally available at a minor additional charge. However, please note that this possibility depends on each hotel’s policy and availability. We advise you to check the overview page of the hotel, or specify it when making the reservation of hotel.
How can I book hotels in Cambodia?: Once getting the offer for your request and the suggestion from our sale staffs , if you agree with it, you just need to fill up the booking form, plus any special request you may have. We will work on it and get back to you with the confirmation.
How do I pay my hotel booking?: There are several ways of payment; you can pay in cash if you are near us or by credit card via our secure e-invoice. As for the second payment way, a small fee for credit card processing may be added to your invoice.
Where can I find the contact details of the hotel?: You can find the address on the hotel page. The contact details will be given, after you have made the reservation, in the confirmation email.
Where can I find the directions to the hotel?: At the location tab, you can find information with details on location and directions. Also, there is an extensive map of the area around the hotel.
When do I get the voucher for my hotel booking?: Once the payment has been done, now you are looked after by our sale staff. This person will send you the hotel voucher where you will find all information from your name to check in and out date, room type, hotel name, hotel address, hotel contact details, and included services, plus our contact information for urgent assistance you may need.
How can I cancel my hotel reservation?: Yes, you can cancel your reservation anytime by dropping us an email or alerting us by call followed by email. However, you are required to check carefully the booking policies before doing so since your cancellation may be subject to the penalty. The reason for this is because the sooner the date of your check-in, the owner of the hotel is more likely to be left with no guests.
Can I get your money back if I cancel my hotel booking ?: This is always depending on the booking policies. If your booking has a free cancellation policy and is still within its full-refund period, you can go to cancel the booking without paying any penalty. However, if your booking has no such policy, you will need to contact our Customer Service to cancel your booking.
What are the check-in and check-out times of a hotel?: The check-in and check-out times differ. You will find them on the “Hotel Policies” section at the bottom of the overview page of the hotel. If you are going to arrive late or very early, we advise you to let the hotel know in advance using the Remarks field in the reservation form, or inform the hotel directly using the contact details you will find in your confirmation email.
Can I rent a car for self-drive in Cambodia?: There is possible to do so but you should keep in mind that the traffic in Cambodia is a big issue for all foreigners. Additionally, they are required to convert their International Driving Permit into a Cambodia Driver's license for independently driving a car in Cambodia. The required documents includes a valid passport, a form requesting the issuance of a driver's license, a certified copy of your International Driving Permit, 3×4 ID size photos, plus processing fee. Because of the unsafe traffic conditions and license exchange with a time-consuming and complicated process, almost all car rental companies, however, do not set up a plan to rent car without driver unless you have been in Cambodia and familiar with the traffic for a long time.
What is the car rental with chauffeurs in Cambodia?: The most comfortable way is renting a car with chauffeur since you could stay away from the traffic scare and enjoy the scenery as much as possible. In Cambodia, the car rental with chauffeur is based either on drive distance or day of service, but in any case the rental usually includes car with chauffeur, toll fees, and gasoline, plus all expenses for driver — that is mentioned at the contact — unless you are willing to pay these charges.
What is driving like in Cambodia?: Major cities are extremely congested during rush hours and are densely packed with scooters, while rural roads are frequently in poor condition and prone to landslides or potholes, particularly during the rainy season. Dangerous driving is a serious hazard, which means that drivers renting a car in Cambodia should be extremely experienced.
How can I get the price of car rental in Cambodia?: In the search menu, please select the location and click. There are a list of transfers showed up for your reference. Now you need to select the route you prefer to stay and fill up your request form with vehicle type, planned route, number of guest, and any extra requirement. Our sale assistance will send you the best possible offer for your requirement. This is not real time booking, but you are sure to get what you want since all are handled with staffs’ attention.
How is the use of child car seats in Cambodia?: There are no laws on the use of child car seats in Cambodia, and many rental agencies are not able to provide them. It is worth checking in advance to find out if they are available, but if not, you might wish to consider bringing your own travel car seat from home. Note that seatbelts are mandatory in the driver seat and front passenger seat.
Can I enter Cambodia with my car?: Traveling across the border with your car, if you're the one driving it, is usually not permitted. It is possible to drive into neighboring countries like Vietnam and Laos if you rent a car with a driver, but you should check with the rental agency first.
How many type of vehicle is available for rent in Cambodia?: There are much of vehicle types for rent in Cambodia to fit individual requirement so you can opt either sedan of 5 seats or big minivan of 16 seats for your family or friends for sightseeing around the city or long drive in the delta region. More than that, it is also possible to rent a sup or a special 4 x4 car for your adventure in remote areas.
What is the most popular cars for rent in Cambodia?: The most popular cars in Cambodia are from Toyota, Nissan, Honda, Ford, Huyndai or Kia. They are not luxury but the rental is rather reasonable. However, you still can find lots of luxury cars made by Mercedes, BWM, Landrover… of which the rental is extremely high. For your reference, the price of luxury car in Cambodia is often 250 – 450 % more expensive than the same one in USA.
What are the speed limits in Cambodia?: The official speed limits in Cambodia can vary across the country, so it is important to always keep an eye out for signs. As a general rule, drivers should stick to 40 km/h in urban areas and 80-90 km/h on countryside roads.
How can I make the reservation of car in Cambodia?: Once getting the offer for your request and the suggestion from our sale staffs , if you agree with it, you just need to fill up the booking form, plus any special request you may have. We will work on it and get back to you with the confirmation.
How do I pay my car rental ?: There are several ways of payment; you can pay in cash if you are near us or by credit card via our secure e-invoice. As for the second payment way, a small fee for credit card processing may be added to your invoice.
How can I cancel my car rental?: Yes, you can cancel your reservation anytime by dropping us an email or alerting us by call followed by email. However, you are required to check carefully the booking policies before doing so since your cancellation may be subject to the penalty.
What should I do if I left my personal items in the car?: Please contact us by telephone or Inquiry Form and describe the shape and external features of your lost item. We will check all with driver and let you know the outcome as soon as possible. To avoid this inconvenience, please keep in mind that you need to check all your belongings before leaving the car.
When is the best time for holidays to Thailand?: Certainly, the Thailand weather varies by the facts of region and monsoon season. Therefore, the good answer for a question of best time for holiday in Thailand is always depending on where you are within the country, — for example, October marks the beginning of the sunny high season on the Andaman coast, but this month is the start of monsoon season on the Gulf side. In general, some months from November till early April are probably favourable for a holiday throughout Thailand. With warming days, these months are perfect for going to the beach or for checking out the numerous heritage sites. No need to worry much when it’s best time to go on holiday in Thailand, you, in fact, will find each season has different appeal.
Is there a specific time of year to avoid holiday around Thailand?: Though affected by tropical monsoon climate, Thailand has both pleasant days with cool climate and hot summer time. Certainly, you can go on holiday in Thailand anytime, but there are some periods that the weather may have uncomfortable effect on your joy of travel. The period of April to June can be extremely hot throughout the country. Followed by the wet season running from around June to October, Thailand is characterized by a downpour for a few hours each day. While the rainy season tends to strike Thailand pretty much uniformly, many mountain areas may hit landslide or timely flood. Therefore, unforeseen incidents could effect any holiday plan
How many day should I plan to a holiday in Thailand?: With a wealth of things to do, Thailand provides an interesting combination of culture and adventure for travelers seeking an action-packed holiday from its magnificent national parks to its green mountains and scenic coastlines. Therefore, it could be hard for the first-time holiday makers to decide how many days are enough for their holiday in Thailand. The simple answer is depending on your taste, which goes beyond cities, takes in mountains or draws from coastlines. You, certainly, can’t see everything there is to see in Thailand in 7, 14, or even 21 days. But the longer time you spend, the more places you can see.
Are there any restrictions on photography in Thailand?: Yes, this is enjoyable to take photos of landscape, but photography of, or near military installations, immigration area or similar locations is generally prohibited. You might get your camera confiscated and be subjected to some serious questioning or be arrested.
Is Thailand a good destination for solo female travellers?: With friendly people and safe conditions, Thailand is a wonderful destination for solo female holiday makers to travel in. There are a wealth of attractions that women can explore, indulge and relax throughout the region.
How much should we expect to pay per meal in Thailand?: Thailand, a heaven of street food, has much to satisfy your taste. If you do not mind eating like the locals at street food stalls, the estimate budget for your good meals is about USD 10 each day. However, restaurants are surely more comfortable, but they rise up your bill. That is why you need to foresee the minimum meal budget of US$ 15 -20 per meal while deciding to feast at local restaurant, but it could be more at famous eating spots or chic restaurants.
What are the best things to eat in Thailand?: Being world-famous for its mouthwatering cuisine, Thailand is a fascinating destination to experience food taste. With splashes of influence from Laos, Myanmar, and Cambodia, Thai food is easily muddled by the diverse ingredients, complex spices, and exotic herbs required to assemble a single dish. When in Northern, Central and Southern Thailand, you can find many must-try traditional Thai food almost from restaurants on Sukhumvit Road to beachside tables. There are countless food recipes in Thailand so you need year to sample all, but first try the taste of Tom yum goong (spicy shrimp soup), Som tum (spicy green papaya salad), Tom kha kai (chicken in coconut soup), Gaeng daeng (red curry), Pad Thai (Thai-style fried noodles),Khao pad (fried rice), Pad krapow moo (stir-fried basil and pork), Gaeng keow wan kai (green chicken curry), Yum nua (spicy beef salad), and Kai pad med ma muang (stir-fried chicken with cashew nuts).
Can I drink the tap water in Thailand?: No, drinking tap water is not recommended in Thailand. Simply it is not worth risk of getting sick while on holiday and that drinking tap water could easily ruin your tours in Thailand. Alternatively, use bottled water, filtered water or get boiled water at your hotels.
What are the best things to drink in Thailand?: Delicious and diverse, Thailand drinks are also a must-try while you are on holiday in Thailand. To quench your thirst on hot and humid days or get some experience, you are recommended to sip on Pomegranate Juice, Thai style coffee (O Liang), Thai Tea ( Cha Yen), Ice Milk with Syrup (Nom Yen ),Thai Milk Tea, Grass Jelly Drinks, Coconut Water, and Smoothies. They are some of the local drinks rarely found in your homeland.
What to wear in Thailand?: While Thailand is rather hot and humid, loose lightweight and breathable clothing is essential for your holiday. Usually, Thai people dress quite modestly and may turn sometimes a blind eye to foreigners’ clothing choices. To stay comfortable in hot and humid climate of Thailand and still respect the local culture, you should wear T-shirt and pants that covers your shoulders and knees, particularly in pagodas and religious sites. If women like to wear dress, they need to have a long scarf to cover knees and legs when walking steps for the view of the temple. In facts, do not wear short shorts, tank top, tight stretch/yoga pants or other clothing too revealing, especially in temples.
Where are the best beaches?: With long stretches of shoreline along both the Andaman Sea and Gulf Coast in addition to more than 1,400 islands and islets, Thailand has no shortage of stunning beaches. From the palm-fringed stretches in lush and exotic Koh Phi Phi to the popular shores of Phuket, these are much best beaches for your enjoyable holiday in Thailand, including Maenam Beach in Koh Samui, Sunset Beach in Koh Lipe, Thong Nai Pan Noi in Koh Phan Ngan, Phra Nang Cave Beach in Krabi, Sairee Beach in Koh Tao, Maya Bay in Koh Phi Phi, Long Beach in Koh Lanta, Kata Noi Beach in Phuket, Lamai Beach in Koh Samui.
Do I need a visa to travel to Thailand?: Yes, most nationalities require a passport valid at least 6 months from the entry date to Thailand and a visa before travelling to Thailand unless they come from one of the visa exempt countries or qualify for visa on arrival. The majority of nationalities can obtain a 30 day visa for travel in Thailand through a Thailand Embassy or Consulate overseas or on arrival at Suvarnabhumi Airport, Don Mueang Airport, Phuket Airport, Chiang Mai Airport, Chiangrai Airport, Hua Hin Airport, Samui International Airport, Sukhothai Airport, Surat Thani International Airport or U-Tapao International Airport. There is possible to get visa on arrival at International Check Point borders between Thailand and Laos as well as Cambodia.
However, citizens of countries holding valid ordinary passports get visa exemptions from Thailand, but the length of stay varies depending on nationalities. Here is the list of country by length of stay:
a,90 day stay in Thailand: Argentina, Brazil, Chile, South Korea, and Peru
b, 30 day stay in Thailand: Andorra, Australia , Austria, Bahrain , Belgium, Brunei, Canada, Czech Republic , Denmark, Estonia, Finland , France, Germany , Greece,Hong Kong SAR, Republic of Hungary , Iceland, Indonesia, Ireland, Israel, Italy, Japan, Kuwait, Pricipality of Liechtenstein, Luxembourg, Latvia, Lithuania, Malaysia, Monaco, Maldives, Maruritius, The Netherlands, New Zealand, Norway, Oman, The Philippines, Republic of Poland, Portugal, Qatar, Singapore, Slovak Republic, Republic of Slovenia, South Africa, Spain, Sweden, Switzerland, San Marino, Turkey, United Arab Emirates, United Kingdom, United States of America, Ukraine, and Vietnam
c, 14 day stay in Thailand: Cambodia and Myanmar
There are some restrictions that Afghanistan, Algeria, Bangladesh, Burundi, Cameroon, Congo, DR Congo, Eswatini, Ghana, Guinea-Bissau, Ivory Coast, Iran, Iraq, Jordan, Lebanon, Lesotho, Liberia, Libya, Mozambique, Nauru, Niger, Nigeria, Pakistan, Senegal, Sierra Leone, South Sudan, Sudan, Suriname, Syria, Tonga, Zambia, and Zimbabwe Nigeria passport holders are required to apply for Thailand visa through a Thailand Embassy or Consulate overseas.
Do I need a Thailand airport transit visa?: Based on Thailand visa regulation, foreigners transiting at a Thai airport do not need to have a Thailand airport transit visa if they have connecting flight in less than 12 hours, flight booked on the same ticket, and necessary documents for the final destination. Of course, they are required to stay in the international airport transit area.
Who is eligible for a Thailand visa on arrival?: No need to apply for tourist visa before holidays to Thailand, nationals of the following countries are eligible to obtain Thailand visa on arrival at either international airport or border checkpoint.
Bulgaria, Bhutan, People’s Republic of China, Cyprus, Ethiopia, Fiji, Georgia, India, Kazakhstan, Malta, Mexico, Nauru, Papua New Guinea, Romania, Russia, Saudi Arabia, Taiwan, Uzbekistan, Vanuatu
Can I get a Thailand visa online?: At the moment, citizens of all foreign countries with which Thailand has diplomatic relations are expected to become eligible for Thai e-visas. If you are eligible, you can apply for a Thai Tourist Visa online here, although you will still have to visit the office of a Thailand diplomatic mission to have the visa stamped on your passport.
What border checkpoint can I travel overland from Malaysia to Thailand?: Currently , there are 5 border crossing points for those who want to travel overland from Malaysia to Thailand. Among them, Pedang Besar is the most popular one giving an easy access to Thailand and convenient public transport.
+ Pedang Besar International Checkpoint (Songkhla, Thailand) / Pedang Besar, Perlis State, Malaysia. This border checkpoint is the best one to go to if you are heading to or from either Penang, Langkawi or Kuala Lumpur from or to Hat Yai in Thailand.
+ Wang Prajan International Checkpoint ( Satun, Thailand)/ Wang Prajan, Perlis State, Malaysia
+ Sadao International Checkpoint ( Songkhla, Thailand) /Chanlung, Perlis State, Malaysia. This border gate is less popular with less things in Malaysia side. Therefore, it can be a bit awkward finding public transport.
+ Sungai Kolok International Checkpoint (Narathiwat , Thailand) /Rantau Panjang, Perlis State, Malaysia. This border rate is well-known, with plenty of public transportation available on both sides.
+Satun International Checkpoint ( Satun, Thailand) / Langkawi, Malaysia. At this checkpoint, the ferry from either Koh Lipe or Satun in Thailand to Langkawi runs several times per day, weather permitting, and is another popular crossing into Malaysia
What border checkpoint can I travel overland from Cambodia to Thailand?: Totally there are six international border checkpoints where foreiners can pass through to travel in Thailand. The most popular checkpoint is Aranyaprathet/ Poipet but some others also give an alternative ways to enter Thailand from different corners of Cambodia.
+ Aranyaprathet International Checkpoint (Sa Keo, Thailand) / Poipet, Banteay Meanchey. Much more improved, this border gate becomes the most popular travel way to Cambodia by far and can be reached from Bangkok via four hour drive by bus or a bit more time by train.
+ Had Lek International Checkpoint ( Trat, Thailand) /Koh Kong, Cambodia. This border gate is a good way to travel from tropical islands in Koh Chang to southern Cambodia.
+ Chong Jom International Checkpoint ( Surin, Thaland) /O Smach, Oddar Meanchey, Cambodia. If being yourself in Isaan, this border gate is ideal to travel from Thailand to Cambodia and trace the history of Angkor glory.
+ Chong Sa Ngam International Checkpoint (Udonmeechai , Thailand) /Anlong Veng, Oddar Meanchey, Cambodia
+ Ban Pakard International Checkpoint ( Tak, Thailand) /Phsa Prum, Pailin, Cambodia. This’s a shortcut from Chanthaburi to Cambodia is far less travelled
+ Ban Laem International Checkpoint (Phetchaburi , Thailand) /Daun Lem, Battambang, Cambodia
Is there risk of malaria and dengue fever in Thailand?: The imminent risk is mostly persistent in highland region or secluded countryside so if travelling there, you need to consider taking anti-malarial medication. More frequent in Thailand than malaria, dengue fever is a mosquito-borne disease, which is quite common not only in countryside but also in city area. To prevent this disease, you should wear bug spray at all times and cover your ankles and arms early in the evening, around sunset.
What border checkpoint can I travel overland from Laos to Thailand?: Mostly separated with Laos by the Mekong River, Thailand has built several bridges spinning this river. They also serve as International Checkpoints for visitors to travel in or out of Thailand.
+Friendship Bridge #1 International Checkpoint (Chiang Khong, Chiang Rai, Thailand)/ Houeixay, Bokeo, Laos
+Kaenthao International Checkpoint ( Loei, Thailand)/ Nakaxeng, Sayabouly, Laos
+Friendship Bridge #1 International Checkpoint ( Nongkhai, Thailand)/ Vientiane City, Laos
+Friendship Bridge #3 International Checkpoint ( Nakhon Phanom, Thailand)/ Khammouane, Laos
+Friendship Bridge #2 International Checkpoint (Mukdahan, Thailand)/Savannakhet ,Laos
+ Chong Mek International Checkpoint (Ubon Rathchathani, Thailand)/ Vangtao ,Champasak, Laos
What border checkpoint can I travel overland from Myanmar to Thailand?: Though bordering rather long with Myanmar, Thailand has opened only 4 border checkpoints for tourists to travel overland from Myanmar to Thailand. Mae Sai and Ranong border checkooint are rather popular.
+ Mae Sai International Checkpoint ( Chiang Rai, Thailand) /Tachilek, Shan State, Myanmar. This busy border crossing offers plenty to see in nearby areas and is popular not only with foreiners but also with locals crossing for work or to visit the casinos and nightlife venues on the Myanmar side.
+ Mae Sot International Checkpoint ( Tak, Thaialnd) /Myawaddy, Kayin State, Myanmar. Less popular than Mae Sai, Mae Sot is convenient place to exit Thailand while your visa expires.
+ Phu Nam Ron International Checkpoint (Kanchanaburi , Thailand) /Htee Khee, Tanintharyi Region, Myanmar. At the edge of Kanchanaburi ( 70km from town), this border checkpoint is rather quite and does not offer the visa on arrival.
+ Ranong International Checkpoint ( Ranong, Thailand) /Kawthaung, Tanintharyi Region, Myanmar. This border checkpoint offers an alternative way to travel from Thailand to Myanmar. Beside that, it is a unique place that foreiner vistiors get cacth a look at Myanmar side on aday tour Myeik Archipelago tour but do not need to apply for Myanmar visa.
What is the internet access like in Thailand?: Internet access is widely available in tourist areas and big cities of Thailand so you can get Wifi access in almost all hotels, cafeterias, pizzerias, and even food stores. However, it’s less frequent or rather week in rural and remote areas. You are suggested to purchase a prepaid SIM to stay connected in Thailand via a cell phone or other mobile device. There are four trusted service providers, such as CAT Telecom, Pacific Internet, Anet, Samart Connect, CS Loxinfo, and KSC Internet
What festivals are celebrated in Thailand?: The major festival celebrated in Thailand is Songkran (The Water Festival) on April 13 or 14 each year. There are also some other important traditional festivals such as Loy Krathong (Festival of Lights),Yi Peng Festival,Magha Puja,Visakha Bucha (Buddha's Birthday),Royal Plowing Ceremony,Bun Bang Fai Rocket Festival,Phuket Vegetarian Festival, and Lopburi Monkey Banquet. However, the date of celebration is subject to change based on the local calendar different from the western one.
What are the most common sicknesses travellers get in Thailand?: Coming from temperate countries, many travellers get shock because of hot sunny days and high humidity, especially in summer season. The weather affection may cause heat-related illnesses such as heatstroke and dehydration, which you could prevent by staying vigilant about hydration and applying sunblock.
Are credit cards accepted widely in Thailand?: The most common credit cards honored in Thailand are Visa, Master Card, JBC and American Express, which are widely accepted in many restaurants, hotels, and shops in big cities of Thailand. However, they may not be accepted by smaller vendors such as small family restaurants, market stalls or in remote towns or countryside. To travel in remote or rural areas of Thailand, you need to bring enough cash for expenses since credit cards may not be used in places.
Is this safe to take tours in Thailand?: Generally, Thailand is safe destination as violent crime is rare. However, robberies, assaults, and harassments have increased in recent years. There are also drug trafficking, terrorism, unpredictable protests, and a militant government in power. In facts, the most common risk for tourists continues to be petty crime such as pickpocketing, purse snatching, and valuables theft, which usually not involving violence of any kind.
How do I request a customized tour ?: Designed for individuals, couples, families or groups to visit Thailand, each customized tour is carried out based on their defined requirements, selected places, dates, preferences, and budgets. At Asianventure Tours, we do not charge travellers for their request of customized tour and work together with them to design a brand-new itinerary, add special activities and inclusions to the itinerary, and also adjust the itinerary to fit a certain theme. To request a customized tour, you just click the request form and tell us what you have in mind. Then the rest is our work.
Can we take a family holiday?: Yes. You want your family tour memories to be the highlights of their childhood. Why not contact us, we provide guidance to make your plan happen, with lots of package tours and day trip ideas. They teach children the importance of making memories and promote independence, self-confidence and interpersonal skills. As one stop shop, we can help you plan and organize your perfect family tours.
Can I travel alone in Thailand ?: Similarly to the rest of Southeast Asia, Thailand is considered as a safe place for solo travellers. This can be one of the most exciting travel styles, which keeps you liberating with eye-opening experiences, no matter your age. Whether you are travelling on a group tour, with a friend or choosing to go it alone, Thailand awaits you.
Is tipping customary in Thailand?: Tipping is by no means mandatory or customary in Thailand. However, you’ll find absolutely outstanding service and tipping is a nice way to say thank you to tour guides, drivers, restaurants, and other service workers. So if planning to tip, how much should i tip is a quite common question. There are some suggestions of tipping amount: US$ 1- 3 for bellboy at hotels, 5 -10% of your bill at restaurants or coffee shops, US$ 3 - 5 for waiter at bars, and US$ 5 – 10 at massage or spa shops.
How much should I tip my tour guide and driver?: The complicated thing is tipping tour guide and drivers, persons contributing a great part to the success of your tours. Normally, the suggested amount is from US$5 - 10 per person, but if you are on group of 5 persons or more, the reasonable contribution for gratuity should run around US$ 3 – 7 per passenger per day.
Do I need travel insurance for Thailand?: Yes, you do need travel insurance for Thailand although it is a safe country to travel to. But travel insurance covers you for the unexpected problems. If you find yourself needing medical care, missing a flight or having lost something you’ll be pleased that your travel insurance was in place.
What city should I start my tours in Thailand?: There are three main gateways to Thailand, including Bangkok, Phuket and Chiang Mai. If you want to travel through Thailand from north to south, you could choose either Chiang Mai or Bangkok, where almost 80% of international flights land in and take off. However, if focusing on southern Thailand only, you should start your tours in Phuket City, which has flight connection with major cities of Southeast Asian countries and European countries as well.
How can I book a tour?: You can book our tour offers right from the website and reserve them there. If you wish a tailor-made tour, you can send us an email and we will be happy to create an itinerary for you.
Who looks after me now?: Once getting your deposit payment for your booking, we assign our Operations Team to look after you. This professional team is also responsible for all your travel arrangements until you complete your tours. The contact persons, plus communication details can be found at the bottom of your confirmation letter. With more than 15 years of experience behind them, there isn’t much they won’t be able to answer for you!
What is the most appropriate type of luggage to bring?: Going on classic tours, you can bring what is suitable for you — that can be backpack, duffel bag suitcases. The rule changes on adventure tours that we strongly recommend bringing a backpack or duffel bag instead of suitcases. Bear in mind that you will be responsible for transporting your own luggage on and off buses and trains, as well as up and down hotel stairwells.
Do you offer a refund if I cancel my tour ?: Yes, we refund you based on our Cancellation Policy. The amount of the refund depends on when you cancel the tour. If you want to make sure to get your money back, we offer a Cancellation Insurance for all tours. If it has not been offered to you, please contact us!
Can I stay at a hotel just for a few hours?: Depending on the hotel, it's possible to book a hotel room for a few hours or perhaps just during the daytime and not at night. This is often true if you are on a connecting flight and have a long layover between activities. Regardless of the time you want to relax, you can choose and book a hotel room for a few hours to meet your expectations.
How can I get the price of hotels in Thailand?: In the search menu, please select the location and click. There are a list of hotels showed up for your reference. Now you need to select the hotel you prefer to stay and fill up your request form with room type, length of stay, number of guest per room, and any extra requirement. Our sale assistance will send you the best possible offer for your stay. This is not real time booking, but you are sure to get what you want since all are handled with staffs’ attention.
What is the difference between a double room and a twin room?: When traveling or booking hotel rooms, people often come across the terms twin and double room. Both types of rooms are designed for two people, but a twin room usually has two small single beds for two persons sleeping separately while a double room has only one large bed good for couple.
Can we get extra beds in the room for children?: In Thailand, one extra bed for one child is generally available at a minor additional charge. However, please note that this possibility depends on each hotel’s policy and availability. We advise you to check the overview page of the hotel, or specify it when making the reservation of hotel.
How can I book hotels in Thailand?: Once getting the offer for your request and the suggestion from our sale staffs , if you agree with it, you just need to fill up the booking form, plus any special request you may have. We will work on it and get back to you with the confirmation.
How do I pay my hotel booking?: There are several ways of payment; you can pay in cash if you are near us or by credit card via our secure e-invoice. As for the second payment way, a small fee for credit card processing may be added to your invoice.
Where can I find the contact details of the hotel?: You can find the address on the hotel page. The contact details will be given, after you have made the reservation, in the confirmation email.
Where can I find the directions to the hotel?: At the location tab, you can find information with details on location and directions. Also, there is an extensive map of the area around the hotel.
When do I get the voucher for my hotel booking?: Once the payment has been done, now you are looked after by our sale staff. This person will send you the hotel voucher where you will find all information from your name to check in and out date, room type, hotel name, hotel address, hotel contact details, and included services, plus our contact information for urgent assistance you may need.
How can I cancel my hotel reservation?: Yes, you can cancel your reservation anytime by dropping us an email or alerting us by call followed by email. However, you are required to check carefully the booking policies before doing so since your cancellation may be subject to the penalty. The reason for this is because the sooner the date of your check-in, the owner of the hotel is more likely to be left with no guests.
Can I get your money back if I cancel my hotel booking ?: This is always depending on the booking policies. If your booking has a free cancellation policy and is still within its full-refund period, you can go to cancel the booking without paying any penalty. However, if your booking has no such policy, you will need to contact our Customer Service to cancel your booking.
What are the check-in and check-out times of a hotel?: The check-in and check-out times differ. You will find them on the “Hotel Policies” section at the bottom of the overview page of the hotel. If you are going to arrive late or very early, we advise you to let the hotel know in advance using the Remarks field in the reservation form, or inform the hotel directly using the contact details you will find in your confirmation email.
Can I rent a car for self-drive in Thailand?: Different from Vietnam, Laos and Cambodia, renting a car in Thailand for self-drive is pretty straightforward. It’s however not a good idea to rent a car in Bangkok due to the crowded traffic meanwhile other parts of Thailand are perfectly set up to explore by road.
What is the car rental with chauffeurs in Thailand?: The most comfortable way is renting a car with chauffeur since you could stay away from the traffic scare and enjoy the scenery as much as possible. In Thailand, the car rental with chauffeur is based either on drive distance or day of service, but in any case the rental usually includes car with chauffeur, toll fees, and gasoline, plus all expenses for driver — that is mentioned at the contact — unless you are willing to pay these charges.
What is driving like in Thailand?: Generally, major cities of Thailand are extremely congested during rush hours and are densely packed with cars and buses. At night it may have a lot of heavy truck traffic and the drivers tend to have little regard for other cars on the road. Motorbikes can also be a bit of a hazard as they often drive straight into oncoming traffic. However, major routes outside of the city and around tourist/resort areas are while rural roads are frequently less crowded and generally quite safe.
What drive license do I need to drive a car in Thailand?: There are two distinct cases: one for tourist and other for resident with a non-immigrant visa. First of all, if being a tourist or visitor, it is necessary to have either a Thai driving license or a valid foreign driving license with a photograph. The foreign license must either be in English, or be accompanied by an official translation into English or Thai. The license needs to have been issued by a country that has a treaty with the Thai government allowing the mutual acceptance of driving licenses.
As for the second case, if being a resident with a non-immigrant visa, it’s necessary to have a Thai driver license. However, those with a foreign license as described above or an International driver license are excused from doing the practical driving test when applying for a Thai driving license.
Which side of the road do they drive on in Thailand?: Like the UK, Thai driving rule is on the left-hand side of the road, so the steering wheel’s on the right too, which is good news if you’re planning on hiring a car. People in Thailand tend to speed and zip about. They give you leeway on most roads if you stick left and give them room to nip past.
How can I get the price of car rental in Thailand?: In the search menu, please select the location and click. There are a list of transfers showed up for your reference. Now you need to select the route you prefer to stay and fill up your request form with vehicle type, planned route, number of guest, and any extra requirement. Our sale assistance will send you the best possible offer for your requirement. This is not real time booking, but you are sure to get what you want since all are handled with staffs’ attention.
How is the use of child car seats in Thailand?: There are no laws on the use of child car seats in Thailand, and many rental agencies are not able to provide them. It is worth checking in advance to find out if they are available, but if not, you might wish to consider bringing your own travel car seat from home. Note that seatbelts are mandatory in the driver seat and front passenger seat.
Can I enter Thailand with my car?: Traveling across the border with your car, if you're the one driving it, is usually not permitted. It is possible to drive into neighboring countries like Cambodia and Laos if you rent a car with a driver, but you should check with the rental agency first.
How many type of vehicle is available for rent in Thailand?: Thailand offers various types of vehicle for rent so you can opt either comfortable sedan or big minivan for your family or friends to go on sightseeing around the city or long drive in the delta region. In the other hand, it is also possible to rent a sup or a special 4 x4 car for your adventure in remote areas.
What is the most popular cars for rent in Thailand?: The most popular cars in Thailand are from Toyota, Nissan, Honda, Ford, Huyndai or Kia. They are not luxury but the rental is rather reasonable. However, you still can find lots of luxury cars made by Mercedes, BWM, Landrover… of which the rental is extremely high.
What are the speed limits in Thailand?: The official speed limits in Thailand can vary across the country, so it is important to always keep an eye out for signs. As a general rule, drivers should stick to 80 km/h or less in urban areas, 90 km/h on open roads, and 120km/h on highways.
How can I make the reservation of car in Thailand?: Once getting the offer for your request and the suggestion from our sale staffs , if you agree with it, you just need to fill up the booking form, plus any special request you may have. We will work on it and get back to you with the confirmation.
How do I pay my car rental ?: There are several ways of payment; you can pay in cash if you are near us or by credit card via our secure e-invoice. As for the second payment way, a small fee for credit card processing may be added to your invoice.
How can I cancel my car rental?: Yes, you can cancel your reservation anytime by dropping us an email or alerting us by call followed by email. However, you are required to check carefully the booking policies before doing so since your cancellation may be subject to the penalty.
What should I do if I left my personal items in the car?: Please contact us by telephone or Inquiry Form and describe the shape and external features of your lost item. We will check all with driver and let you know the outcome as soon as possible. To avoid this inconvenience, please keep in mind that you need to check all your belongings before leaving the car.

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